The feeling of sand pebbles in your hand. Submerging you with a story of sun and time. There is a warmth from the sun setting above your head. A lingering sound from waves in the distance as the grains brush against dry skin. Over time, water shaped and softened the edges.
Aziza Kasbah is a brand soaked in the sunset. Intertwined between water and sun, but with the buzzing sounds from a neighboring town, it evokes a feeling of rapture.
Based and produced in Istanbul, Aziza carefully select stones and pearls in a small-scale production, offering drops from each collection.
RETURNS AND REFUNDS
Eligibility for Returns
Return items within 14 days of receipt, unused, unworn, and in original packaging.
Personalised or custom-made items are non-returnable unless defective or damaged.
How to Initiate a Return
Contact us via email before returning any item. Provide your order number and reason for return.
We will provide return instructions upon approval.
Refunds
Refunds for the purchase price and original delivery costs will be processed within 14 days of receiving the returned item.
Return Shipping Costs
Customers are responsible for return shipping costs, unless the item is damaged or defective.
Non-Returnable Items
Sale items and gift cards are non-returnable and non-refundable.
Damaged or Defective Items
Contact us immediately with your order number and issue description for resolution.
Note: By purchasing, you agree to our return policy terms. We reserve the right to refuse returns that do not meet these conditions.
PRODUCT CARE
Aziza Kasbah products require delicate handling. It is advisable to avoid direct exposure to water and refrain from contact with alcohol, perfumes, or similar substances.